Support to customers

Some guidelines before posting:
- This place is dedicated to feature requests and/new ideas suggestions. It is not made for bug reports (you can use the forum or the bug reporters for this).
- Before to create a new ticket, make sure your idea hadn’t been suggested before (if so it’s better to upvote it)
- 1 post = 1 idea

Thanks

  1. Let us log into Substance for UE4 using our Google account

    That way we can log into Substance for UE4 and use Substance for UE4 with our licenses.

    4 votes
    Vote
    Sign in Sign in with All Right Reserved
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New application proposals  ·  Flag idea as inappropriate…  ·  Admin →
  2. Create a Chat System to Answer Customer Questions

    Create a chat window where customers can get questions answered or troubleshooting quicker. This includes installation problems, questions about the product, etc.

    5 votes
    Vote
    Sign in Sign in with All Right Reserved
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New application proposals  ·  Flag idea as inappropriate…  ·  Admin →
  3. Material scanning through a mobile app

    Something similar to Bitmap 2 Material/Alchemist but as an Android/iOS app.

    Since a phone has both a camera and compute abilities there should be an Allegorithmic app that allows us to point our phone at any nice looking surface from the outside world and generate a material from it without the need to bear some complicated hardware and getting back at home sorting all of these pictures one by one on desktop computer.

    Then after taking all the picures needed the app would be able to generate a material either by combining all the scanned data locally or why not…

    1 vote
    Vote
    Sign in Sign in with All Right Reserved
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New application proposals  ·  Flag idea as inappropriate…  ·  Admin →
  4. An Android app to show your textured model.

    Right now there are plenty of apps that allow a 360° view of your raw model, but in order to show folks my SP textured work I can only use 2D renders (so 5 years ago). It would be great if I could display my textured work in 360° on a simple Android (or Apple) app. Would this mean Allegorithmic would have to invent a proprietary file type that could efficiently bundle the object with the texture?

    1 vote
    Vote
    Sign in Sign in with All Right Reserved
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  New application proposals  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can you release Lite version of SD or SP.

    My laptop can't run it. I've 4GB RAM, CPU Quad-core n4200 1.1GHz-2.5GHz, GPU Intel HD 505
    When I click for run SD or SP it only showing starting logo after automatically close without warning.

    1 vote
    Vote
    Sign in Sign in with All Right Reserved
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  New application proposals  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Support to customers

Categories

Feedback and Knowledge Base